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Shipping Policy
At Alalyfashion, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand how we handle your purchases.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
- Standard Shipping: Free on all orders. Estimated delivery time is 7-14 business days.
- Express Shipping: Available at an additional cost. Estimated delivery time is 3-7 business days.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Alalyfashion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Alalyfashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our customer service team to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to select international locations. Shipping rates and delivery times vary depending on the destination. Please check our website for the latest list of countries we ship to and associated costs.
Returns
Our Return Policy provides detailed information about options and procedures for returning your order.
For any further questions or concerns regarding shipping, please contact us at service202306@sina.com.
Thank you for shopping with Alalyfashion!